Julie M
Recent CustomerArrived next day, located the problem and I have a warm home again! Lovely chap as well....
Posted 5th May 2025
If your under-tile floor heating has stopped working or isn’t heating evenly, you’ve come to the right place.
At Elite Underfloor Solutions, we’re experts in detecting and repairing faults in under tile heating systems using the latest diagnostic technology and a team of seasoned repair specialists with years of hands-on experience.
We provide a nationwide UK service, trusted by homeowners, landlords, letting agents, and developers alike.
Our non-invasive approach means no guesswork, no unnecessary tile removal, and no time wasted.
We use industry-leading tools, including thermal Imaging Cameras, to pinpoint cold spots or breaks in the heating element. This technology allows us to locate faults with pinpoint accuracy, ensuring only the affected tiles are lifted.
The customer is responsible for replacing the floor tiles after the repair work has been completed.
We begin with a detailed discussion about your heating issue and arrange a visit from one of our underfloor heating specialists.
Using advanced diagnostic tools, we accurately detect the source of the problem — whether it’s a broken cable, faulty connection, or damaged thermostat.
We lift only the tile needed, but it’s usually damaged during removal. Spare tiles are recommended, though we may offer alternatives if none are available.

We carry out professional, reliable repairs using approved methods. Often, it’s a simple wiring fix or a faulty component — and we usually carry replacements on board to get you back up and running quickly. All components are high quality and compliant with UK regulations.
After repair, we test the entire system to ensure full functionality and even heat distribution. We also provide tips on system maintenance and usage.
Working out of Rochester, Kent, we provide electric underfloor heating repair services across London, Surrey, Sussex, Essex, Hertfordshire, Buckinghamshire, Berkshire and throughout the UK. Our skilled technicians are on hand to assist you. Recently, we've serviced clients in various towns and cities including Maidstone, Medway Rainham, Sevenoaks, Ashford, Bexley, Bromley, Canterbury, Chatham, Dartford, Dover, Gillingham, Gravesend, and Tonbridge.
We use fully trained and experienced underfloor heating experts.
We identify faults without lifting or damaging your flooring.
Only the tiles above the fault are lifted.
Fast, accurate fault detection.
Clear, competitive pricing with no surprise fees.
We reach homes and properties across the country.
Don’t let a faulty under-tile heating system leave you in the cold. Our responsive team is ready to help you get warm — fast.
We’ve helped hundreds of customers across the UK with professional, reliable repairs — and consistently deliver high satisfaction.